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Communicating Bad News

Delivering bad news, whether communicating up, down, or across the organization, is a difficult task. Two questions often come to mind on this dilemma: (1) How to structure the bad news message and (2) How to communicate the bad news. How to Structure the Bad News Message Answer the tough questions up front. The best way …

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Blurring the Line Between News, Media & Gossip

The Internet has brought around-the-clock news coverage into our homes along with twenty-four hour coverage of less crucial, more tantalizing fare in this information age. These days, the line between news and gossip is becoming increasingly blurred, particularly by the media. What constitutes news and what is gossip? The definitions don’t really make it clear, …

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